Not resolved

Last year the decision was made to stop covering one of my meds for Barrett's Esophagus that I had been taking since 2010 and I only get tested every 5 years. I refuse to get home delivery due to things being stolen from a mailbox or home deliveries hence for 8 years now I have used Kroger and received 90 day supplies and now I am only given 1 option as a pharmacy Walgreen's which is not near my home and I don't shop there so why is this my only choice.

Tell me who decides what best for your customer health their doctor or you pocket.

I really wise my employer would give me another option!!!!

Reason of review: not happy about service options.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

Company wrote 0 private and 2 public responses to the review from Jul 13.
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Express Scripts Verified Representative

Please also reference #1302606

Express Scripts Verified Representative

Hello ShamelessKingCrab,We are sorry you are experiencing this problem. We can always look into your pharmacy benefits to see if their is another option.Please provide your member ID, date of birth and phone number where a member of our team can best reach you.Thank you- Adam. Express-Scripts

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