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Update by user Sep 09, 2020
Express scripts is a lazy company with lazy employees. Their employees are very well trained in laziness.
They refuse to communicate properly with their customers.
I haven’t had a satisfactory response or any communication with them. If anyone expects any different results, I have some ocean front property for sale in Phoenix.
Original review posted by user Aug 10, 2020
Im still waiting for Express scripts to refund my out of pocket CVS prescriptions.
They wont accept the original receipt or the receipt sent to me by CVS.
Each time Ive contacted them, its a run around (different people with promises to address the issues) and then a notice arrives in the mail with their reason they wont accept the information Ive provided.
User's recommendation: Avoid this company like Covid 19.
Location: Fairfax Station, Virginia