Not resolved
1.0
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
1 comment

They have the worst customer service ever! Long on hold times, transfer over and over and get no help at all!!!

I’m trying to watch my language but the SUCK!!!!! Take care of your customers!!!!!! I wish my company used someone else!!

I would pay more so I wouldn’t have to deal with this horrible company!!!! They also rank as one of the worst companies to work for!!!!!

Product or Service Mentioned: Express Scripts Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
ExpressRxHelp
#1603562
Express Scripts Verified Representative

Hello Consumer, We apologize for the past situation and we can always look further into this issue.We truly appreciate the chance to assist. Please email ExpressRxHelp@express-scripts.com with your member ID, phone number, DOB, Name and Review #.

A member from our team shall reach out and assist. Thank you –Shanta

You May Also Like