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They consistently deny perscriptions usung the excuse of no pre-authorization. You call the pre-authorization number and get no information or help.

Spent 40 minutes on phone no resolution.

They always blame it on the doctor and it is thier fault most of the time. A total joke.

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ExpressRxHelp
#1518217
Express Scripts Verified Representative

Hello BusyDhole, We apologize for the service you have received and we can always look further into this issue. We want to make sure you always have a positive experience with our company. Please email ExpressRxHelp@express-scripts.com with your member ID number, phone number, DOB, Name and Review #1302335 Thank you-Adam

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