My prescription was sent to an old address. Both my husband and i have received prescriptions at our current address, so we had no idea something was wrong.
Now, it was delivered to the wrong address, and i am expected to pay for it. To beat all, even with my insurance, it is $175. For something i didnt even receive. If i had been given an option, i would never have paid that much for a medication.
I would have just suffered with the condition. Now to pay and not even get the medicine....
Customer service? What a joke.
Product or Service Mentioned: Express Scripts Prescription Refill.
Reason of review: Problem with delivery.