Prices

I am very upset that you used the word "pissed" customer service. I was not pissed. My doctor wanted to send my prescription to and their company for filling and said it would be the same price as Express Scripts. I call you to verify this. I am not sure why or who said I was pissed, but again, that is not a "Customer Service" word and should not be used again. Frances Carter PS. There are no "Terms of Service" to read but I had to check it anyway
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1 comment
#2207517

Hello, We're sorry about your experience and we can speak further. Please email ExpressRxHelp@expres-scripts.com your account information so we can help Reference #3710503. Thank you-Adam

ID
#3710503 Review #3710503 is a subjective opinion of poster.
Location
Shallotte, North Carolina

It extremely hard to deal with this company

many times i go without my meds for some stupid express script reason. one big reason is the prescription is filled but never sent. i spend extremely too much time on the phone with these idiots

User's recommendation: stay away.

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1 comment
#2207516

Hello, We're sorry about your experience and we can help in the future. Please email ExpressRxHelp@expres-scripts.com your account information so we can help Reference #3697074. Thank you-Adam

ID
#3697074 Review #3697074 is a subjective opinion of poster.
Location
Rogersville, Alabama

My problem stills exists, nothing have been resolved

Im a World Trade Center survivor, Im not supposed to be paying a co-payment since express scripts took over Im been paying a co-payment. My pharmacist followed the instructions given by express scripts but the problem still exists.
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1 comment
#2207515

Hello Consumer, We apologize and we can help. Please email ExpressRxHelp@expres-scripts.com your account information so we can help Reference #3668366. Thank you-Adam

ID
#3668366 Review #3668366 is a subjective opinion of poster.
Location
The Bronx, New York

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Verified Reviewer
New Reviewer

Express Scripts refused to reimburse on a claim or take responsibility for their mistake.

Wife & I are traveling across the country. She gets sick, we go to the Hospital ER. Dr. issues her an Rx. Next morning we go to a CVS. The PharmD tells us express scripts will not cover the Rx. I call Express scripts and the lady tells me that my wife is not my...
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1 comment
#2207512

Hello John, We're sorry to hear about this matter and we can look further into the issue. Please email ExpressRxHelp@expres-scripts.com your account information so we can help Reference #3657142. Thank you-Adam

ID
#3657142 Review #3657142 is a subjective opinion of poster.
Pros
  • There are no pros
Loss
$62
Preferred solution
Full refund
New Reviewer

Because you suck