New Reviewer

Having problems getting prescription refilled

Had prescription sent to Exspress Scrips sometime ago says you never got it. Doctor said they sent it dont know what happened.

User's recommendation: A choice to speak with someone easier.

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1 comment
#2254436

Hello Gregory, We can always look further into this issue and help in the future. Please email ExpressRxHelp@express-scripts.com your account information so we can reach out. Reference #3981098 Thank you-Adam

ID
#3981098 Review #3981098 is a subjective opinion of poster.
Pros
  • Trying to speak to a representative
Cons
  • No choice to speak to a representative in the prompts
Preferred solution
Easier way to speak to someone not the computer
New Reviewer

To pay my bill

I was trying to pay my bill, but I forgot what question did you asked anyway I did not pKeep it simpleay, that's too many questions

User's recommendation: Keep it simple!

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1 comment
#2243266

We’re sorry to see this and thank you for bringing this to our attention. Could you please email us at ExpressRxHelp@express-scripts.com with a good phone number to reach you and member ID? We’d like to reach out to discuss this further.

ID
#3893787 Review #3893787 is a subjective opinion of poster.
Location
Lyons, Illinois
New Reviewer

Medicine

Shot takes too long to prep and send out !!!.!!!.!!!.!!!.!!!.!!!.!!!.!!!.*****.!!!.!!!.!!!.!!!.*****.!!!.!!!???.???.???.???

User's recommendation: Better order you prescription like 2 week before you need it.

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