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This is an ongoing saga,I have contacted then at least Fifty times f or out of pocket expenes I payed .Fuck this *** company this website is useless they don't give a shit.My next course of action is real religion Voodoo
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your name, member ID, date of birth and phone number where we ...

#1382085
My husband had to choose a new prescription plan as he started on Medicare. It was suggested that he use Express Scripts as it would be the best financially for the meds he was on. I started the process early, having the MD send the scripts prior to the 10/1 start date...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your name, member ID, date of birth and phone number where we ...

2.0
I didn't like
  • Accredo and express scripts are passing the buck
  • Response to questions changes with each call
  • No communication between accredo and express scripts
#1380677
Express Scripts is without a doubt the most unethical and immoral company in the United States. I am profoundly disgusted with it. Each time we try to receive a RX refill from them for our daughter, they give us the runaround for 6-8 weeks! For the last 3 years, each...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your name, member ID, date of birth and phone number where we ...

1.0
I didn't like
  • Incompetent agency
  • Intentional neglect of its customers
  • Billing
#1379594
I recently needed a brand name drug approved as generic did not work for me. It was denied. Appeal forms were mailed to my home, I filled them out and returned. Called to follow up, was told to wait 30 days. After 30 days was told it was denied because forms were...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your name, member ID, date of birth and phone number where we ...

#1377408
I have been getting my Rx at a local retail pharmacy and recently had to change to mail order due to new insurance and let me tell you....it has been the worst experience ever! I have been out of my medication for days and still can not get an answer whether or not my...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your name, member ID, date of birth and phone number where we ...

h.kitchener
h.kitchener

I suspect that you are really not out of pills since you stated you have been on these meds for years. Over time we tend to accumulate a "reserve" of pills and always have ple...

#1371255
had set up to get auto refill didn't work called in after doing to manually was told I was not able to do auto refill, I have used 4 different mail order company by far express scripts is at the bottom of the list. I will be going to a different company. I would not...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your name, member ID, date of birth and phone number where we ...

#1370813
filled out on line for auto refills no order 2nd time called in was told I'm can't do auto refill. I have used 4 different mail order company by far express scripts is at the bottom of the list. I will be going to a different company. I would not recommend express...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your name, member ID, date of birth and phone number where we ...

#1370771
I can not even explain how frustrating express scripts is to attempt to do business with. we have no options due to our insurance for the past couple yrs. Upon issue after issue since day one, I will ask to speak to their manager then ask to speak to their manager, etc...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your name, member ID, date of birth and phone number where we ...

I didn't like
  • I wouldnt even give one star
#1361891
I had another insurance company for 14 years and have never had a problem like this. I am prescribed a certain medications that i have been taking for 8 years. I have to get "pre-authorization " The lady on the line said it all comes down to cost. They loke for you to...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your name, member ID, date of birth and phone number where we ...

Anonymous
Nancy

I see you haven’t received the robotic message from Express Scripts apologizing and asking to send your name, I’d, etc. to them. Don’t bother doing that. This is the worst pre...

1.5
#1359231
Ordered my medications on the 7th still have not recieved. Was out of them an call them on the 14th was told that it was my problem since express scripts mailed them. Asked for a sup. Who call the carrier an they stated it would be delivered o the 15th well 15th past...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your name, member ID, date of birth and phone number where we ...

#1358723