On November 19, 2018 the doctors office sent in 6 drugs prescriptions to Express Scripts. They were shipped November 23, 2018.
According to the tracking number, they are still in Elkridge Md. I have spoke to DHL e-commerce and USPS on several days and no one has the medication shipment. I tried to work with Express Scripts but no help to resolve this matter. The money was taken out if our checking account and no product was received.
Now Express Scripts wants me to pay again to received another shipment. Express Script stole money from me. I have file complaints with Highmark and Medicare. This is unacceptable.
Express Scripts do not stand behind their shipments. I will never deal with them again. I don't appreciate having to pay twice as much for my prescription. Also these are very important heart medications that I do not have.
How can a company play with a person live. This is now December 3, 2018 and no shipment was received.
Reason of review: Problem with delivery.
Monetary Loss: $67.
Preferred solution: Full refund.
I didn't like: Poor customer service and no satisfaction.