Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
1 comment

I have been without insulin pump supplies for over 2 weeks. Everytime i call delivery date changes.

I was told they dont have it, next day they have. finaly wharehouse had upgraded shipping still no product. Over 10 days call everyday delivery date changes. cant talk to anyone who can do anything but email some else.

For a shipping company terrible, terrible systems. I've always had issues but never no medication.

Product or Service Mentioned: Express Scripts Shipping Service.

Reason of review: Order processing issue.

I didn't like: Denial of medication, Poor communication, Lazy.

Company wrote 0 private and 1 public responses to the review from Jul 14.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
Express Scripts Verified Representative

Hello AltruisticAffenpinscher200- We're sorry about this matter and we want to help. Please email your full name, DOB, phone number, member ID and review #1303497 to ExpressRxHelp@express-scripts.com.A member from our team will look into this and reach out to you.Thank you. -Adam, Express Scripts

You May Also Like