Express Scripts Statins Prescription Refill Reviews

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My wife ordered a refill of her statin.Nothing transpired until we requested information. Told that Dr had to do a review. His office responded to their requests. No drugs sent. Spent 4 1/2 hrs on 4 phone calls to representatives, supervisor and supervisor of the supervisor. No action and clarity as to what the Dr was to provide that had not been provided. The drug has been taken for many years, brand name, by prescription, by the same Dr. I...
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1.3
I didn't like
  • Companys internal bureaucratic policies
  • Does call to let customer know of problems
  • Very pooor service
#898984