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2.0

My wife has try the generic version of Prozac but has not been effective and must take the brand. Express Scripts after authorization from Insurance still has given her the run around and a few of their representatives have been rude or condescending toward her.

She's very emotional now since she's been denied her medication and it's just has dragged on to long. Our insurance completely covers all cost except a small co-payment.

Reason of review: Poor customer service.

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ExpressRxHelp

We apologize for your experience and want to make sure your wife gets the medication she needs. Please email her member ID and phone number to ExpressRxHelp@express-scripts.com.

Please include review #954916 in your email. Thank you.-Sarah, Express Scripts

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