Product: Express Scripts Prescription Refill Clear all filters (0 of 174 reviews match)
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WHERE THE EXPEDITE? I've been without my medication for 18 DAYS!!. I've had it...I am going to my Doctor today and requesting I get off of the Express Scripts...Why should they be in charge of my Medication, when i can even get the truth, about what's going on with my...
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Anonymous
ExpressRxHelp

Hello, We're sorry about your experience and want to make sure you get the medication you need. Please consider sending your name, member ID, date of birth and phone number wh...

Product
Express Scripts Prescription Refill
#1340759
I called express scripts and was told there was a retail restrictions and I could get a 90 day supply from them. Called my doctor and he called in the prescription to express scripts. It was then put on hold. I called and was told the I had to get a pre authorization....
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Anonymous
Anonymous

Hello Consumer,We apologize for the past situation and we can always look further into this issue. Please email ExpressRxHelp@express-scripts.com with your member ID, phone nu...

1.0
Product
Express Scripts Prescription Refill
I didn't like
  • Too many lies and contradictions from the employees to list
  • Bad bad bad
#1305355
Have been waiting now for over 10 days for them to begin processing the prescription. Each time I have to call express scripts then call the doctors office and continue back and forth to get my prescriptions filled. Maybe a class action lawsuit needs to happen to...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Consumer, We apologize for the past situation and we can always look further into this issue. Please email ExpressRxHelp@express-scripts.com with your member ID, phone n...

Anonymous
Mayer

You don't understand the nature of a class action lawsuit. A bunch of angry people with delivery problems will not constitute grounds for such an action.

Product
Express Scripts Prescription Refill
#1281894
Consider this - Tacking on fees with no descriptions is evidence of express scripts trying to conceal bogus fees which is 100% DISHONEST. Further, to have a website that does not process my payments using my valid HSA card on file is PURELY THE FAULT OF EXPRESS...
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Anonymous
LIly

Worst decision of my life to go with Express Scripts.Back to Humana!!!!!!

Anonymous
Mister E

Poor customer service. One of my prescriptions needed to be renewed by my doctor. They claimed that they could not reach the office. I had my Dr. fax a renewal to them. Their ...

Product
Express Scripts Prescription Refill
#1281702
beware this co out of st louis mo THE SHOW ME STATE not THE SCREW ME STATE will not accept medicare or discounts a med cost me 15 for 90 days goes to 120 thru them an diab supplys free thru medicare cost me big bucks like 40 for 50 strips theye baisicly hold a gun to...
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Anonymous
Anonymous

Cakk tour BBB or senaor and state representative

1.0
Product
Express Scripts Prescription Refill
I didn't like
  • Terrible to deal with
#1256204
I am suffering waiting for migraine meds that were received and approved after the auth. process that my Dr. sent to get the higher qty of 72 pills for 90 days. I have to suffer in between since I have migraines every day. This process is torture enough and the auth....
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Consumer,We apologize and we can always look further into this issue. Please email ExpressRxHelp@express-scripts.com with your member ID, phone number, DOB, Name and Rev...

Product
Express Scripts Prescription Refill
#1249056
I feel when I get a prescription filled at my local pharmacy, the potency and effectiveness of the medication is a better quality even the generic. But if I fill the prescription more than 3 times at CVS, I am charged full price. I take medication daily for my thyroid...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Consumer, We understand your concern and we can always give more insight into your plan benefits. Please email your full name, DOB, phone number, member ID and review #1...

Product
Express Scripts Prescription Refill
#1243056
In 20 years I have never had a good experience with Express Scripts. Always a nightmare trying to get prescriptions without delays or frustrations. I’m so tired of being forced to use this irresponsible and uncaring corporation..
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Anonymous
Lee

This pathetic automated response isn't even programmed to reply in PROPER ENGLISH !That's how indifferent and unprofessional Express Scripts IS with their customers.Why do you...

ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello AgileSunBear, We understand your matter and we can always assist with any questions or concerns. We want to speak further about this issue. Please email ExpressRxHelp@ex...

1.4
Product
Express Scripts Prescription Refill
#1243020
23 yrs active usaf 16 sep 1990 to aug 2013. Some orders were missing in deers which caused the es financial analysis office to send myself and my 3 dependants threatening letters for over payment of benefits. After months of research i found the missing orders and they...
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Anonymous
Becky

I too am having this issue. It’s totally inappropriate.

ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Consumer,We apologize for the past situation and we can always look further into this issue. Please email ExpressRxHelp@express-scripts.com with your member ID, phone nu...

Product
Express Scripts Prescription Refill
#1242420
When it was medco much better service. Now for the last 3 years they are terrible. Every time my Dr. orders a prescription they drag their feet send me emails saying they need to contact the doctor or verify my address, I call my doctor and verify my address and it...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Consumer, I am sorry to hear about your experience. We're here to help with any concerns that you have.Please email ExpressRxHelp@express-scripts.com with your Member ID...

1.0
Product
Express Scripts Prescription Refill
#1238092