Product: Express Scripts Medicare Part D Health Plan Clear all filters (0 of 4 reviews match)
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Just signed up with them for Medicare D. Trying to give them my credit card for automatic premium payment. The phone number they provided put me on hold until I die. The recorded message suggested their website -- which did not recognize my member number. Too late to...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Consumer, We apologize for the past situation and we can always look further into this issue.We truly appreciate the chance to assist. Please email ExpressRxHelp@express...

Product
Express Scripts Medicare Part D Health Plan
#1433370
Called asking about a plan provision. What I was told did not come close to what I was sent via mail. The rrp argued with me insisting he was right. When he finally acknowledged his error he provided no apology. I asked to be escalated to a higher level supervisor and...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Consumer, We apologize for the past situation and we can always look further into this issue.We truly appreciate the chance to assist. Please email ExpressRxHelp@express...

1.8
Product
Express Scripts Medicare Part D Health Plan
I didn't like
  • Rude staff
  • Totally incompetent staff
#1418702
I subscribed to Express Scripts Medicare Part D after checking their Formulary which showed Econazole as a tier 1 medicine. When I tried to get the Rx filled I was told I had to have preapproval. They wanted me to jump thru hoops to get the medicine prescribed by my...
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Anonymous
Anonymous

If I ran my own business using the express scripts model (the screw everyone you can out of every cent you can model) I would not be in business.I had a horrible experience so...

ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Robert, Thank you for sending in your information. I reviewed the account and the medication for Econazole needs a prior authorization. I can contact your Doctor’s offic...

1.5
Product
Express Scripts Medicare Part D Health Plan
#1265933
Resolved
I enrolled my Mother in Express Scripts Medicare Part D plan in October, 2017, after reviewing the 25 available plans in her area. Express Scripts priced out the lowest cost for her medications. After one month of using Express Scripts her medications are pricing...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Vandybear, We are sorry about your experience and wanted you know help is still here if needed. We would like to make sure your issue is resolved. Feel free to email Exp...

1.0
Product
Express Scripts Medicare Part D Health Plan
#1200233