Product: Express Scripts Insulin Prescription Refill Clear all filters (0 of 3 reviews match)
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Just returned from emergency ER visit (2 hour round trip--live in remote rural area) because Express Scripts would not allow me to get a local pharmacy override for just 1 bottle of insulin. Unfortunately I dropped my last vial of insulin while filling my pump and...
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Anonymous
JustAsFrustrated

Follow-ups with Express Scripts only give you a recitation of their red-tape rules. Only way I have found to get ANY help is to document issues with your company's HR departme...

ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Consumer,We apologize for the past situation and we can always look further into this issue. Please email ExpressRxHelp@express-scripts.com with your member ID, phone nu...

1.0
Product
Express Scripts Insulin Prescription Refill
I didn't like
  • Refused insulin coverage for diabetic
#1252933
I thought the whole idea of mail order pharmacy was that your prescriptions would be refilled by your doctor, express scripts would then fill and deliver your order along with an invoice. This ridiculous company stresses me out like nothing else when it comes around to...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Consumer, We apologize for your past experience and we can always assist you with medication needs. Please email ExpressRxHelp@express-scripts.com with your member ID, p...

Product
Express Scripts Insulin Prescription Refill
#1182824
I got a phone call today from my doctors office today saying "I sent your refill request to Express Script?" I quickly informed the nurse " I have it filled locally, because I use the loyalty card!" The representative was absolutely horrible, kept talking over me,...
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Anonymous
Adam

Hello,My name is Adam and we are very sorry about this experience. We would like to discuss your situation further please reply to ExpressRxHelp@express-scripts.com with your ...

5.0
Product
Express Scripts Insulin Prescription Refill
I didn't like
  • Online ordering
  • Disregarding dr s orders disrespect to me
  • Worst company i have ever dealt with ever
#1012450