Product: Express Scripts Insulin Prescription Refill Clear all filters (0 of 5 reviews match)
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Express Scripts supposedly has a no ship policy for Thursdays and Fridays on refrigerated medication and even though I know this, I specifically asked that they not mail it out until Monday just to be sure. They sent out my shipment on a Friday and it was attempted...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Consumer, We apologize for the past situation and we can always look further into this issue. Please email ExpressRxHelp@express-scripts.com with your member ID, phone n...

Product
Express Scripts Insulin Prescription Refill
I didn't like
  • Being denied life saving meds
#1398829
My doctor sent a 90 day prescription in for me, I didn't want it because I get no discount for 90 day and have a manufacturer discount card for my local pharmacy that allows me 3 free months and then $15 a month after that a huge discount from what I would pay...
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Anonymous
Anonymous

Hello Consumer, We are sorry you are experiencing this problem. I am sure we can figure this out, and we will work on finding a solution. Please provide your member ID, date o...

Product
Express Scripts Insulin Prescription Refill
#1371776
Just returned from emergency ER visit (2 hour round trip--live in remote rural area) because Express Scripts would not allow me to get a local pharmacy override for just 1 bottle of insulin. Unfortunately I dropped my last vial of insulin while filling my pump and...
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Anonymous
Verizon Employee

Express scripts double charged me for my medication because I refuse to use their mail order service. Department of insurance allows them to extort and double charge for alrea...

Anonymous
JustAsFrustrated

Follow-ups with Express Scripts only give you a recitation of their red-tape rules. Only way I have found to get ANY help is to document issues with your company's HR departme...

1.0
Product
Express Scripts Insulin Prescription Refill
I didn't like
  • Refused insulin coverage for diabetic
#1252933
I thought the whole idea of mail order pharmacy was that your prescriptions would be refilled by your doctor, express scripts would then fill and deliver your order along with an invoice. This ridiculous company stresses me out like nothing else when it comes around to...
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ExpressRxHelp
ExpressRxHelp
Express Scripts Verified Representative

Hello Consumer, We apologize for your past experience and we can always assist you with medication needs. Please email ExpressRxHelp@express-scripts.com with your member ID, p...

Product
Express Scripts Insulin Prescription Refill
#1182824
I got a phone call today from my doctors office today saying "I sent your refill request to Express Script?" I quickly informed the nurse " I have it filled locally, because I use the loyalty card!" The representative was absolutely horrible, kept talking over me,...
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Anonymous
Adam

Hello,My name is Adam and we are very sorry about this experience. We would like to discuss your situation further please reply to ExpressRxHelp@express-scripts.com with your ...

5.0
Product
Express Scripts Insulin Prescription Refill
I didn't like
  • Online ordering
  • Companys internal bureaucratic policies
  • Disregarding dr s orders disrespect to me
#1012450