New Reviewer

To pay my bill

I was trying to pay my bill, but I forgot what question did you asked anyway I did not pKeep it simpleay, that's too many questions

User's recommendation: Keep it simple!

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1 comment
#2243266

We’re sorry to see this and thank you for bringing this to our attention. Could you please email us at ExpressRxHelp@express-scripts.com with a good phone number to reach you and member ID? We’d like to reach out to discuss this further.

ID
#3893787 Review #3893787 is a subjective opinion of poster.
Location
Lyons, Illinois
New Reviewer

Ricklstsn eye med which I haven’t received

Havent received my rocklstsn medication which I have been out of for 3 weeks. I need this medication as I use it every night in both eyes. There is nothing else to say. Please check on my medication to make sure it is on the way!!

User's recommendation: Good.

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1 comment
#2240716

Hello Janet, We can always look further into this concern. Please email ExpressRxHelp@express-scripts.com your account information and reference #3886494 so we can assist. Thank you-Adam

ID
#3886494 Review #3886494 is a subjective opinion of poster.
Location
Los Angeles, California
Pros
  • Price is good
Preferred solution
Deliver product or service ordered
New Reviewer

Terrible customer service

The worst customer service I have ever had. Each time you talk to a representative you get a different story or false information. They will cover prescriptions for months then randomly stop covering them and tell you that you have to use a different pharmacy or home...
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1 comment
#2240714

Hello Emilee, We're sorry you feel this way and we can always speak further. Please email ExpressRxHelp@express-scripts.com your account information and refence #3884808 so we can reach out

ID
#3884808 Review #3884808 is a subjective opinion of poster.
Location
Mattawan, Michigan
Loss
$940
Preferred solution
Full refund

Fake call to drum up buissness

left a garbled voice message saying i needed to fill a script. this was a lie. called my pharmacy and doctor. they had no idea what EXPRESS SCRIPS was trying to say. they are crooks.

User's recommendation: dont use this service.

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1 comment
#2240561

Hello, We're sorry you feel this way and we can always speak further. Please email ExpressRxHelp@express-scripts.com your account information and reference# 3882254. Thank you-Adam

ID
#3882254 Review #3882254 is a subjective opinion of poster.
Location
Albert Lea, Minnesota

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Verified Reviewer
New Reviewer

Can’t get a medicine I need