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  • Customers like
    • Payments on high cost meds2
    • Phone representative2
    • Price2
  • Customers don't like
    • Being lied to9
    • Online ordering7
    • Treated with disrespect7

I called over a week ago and they were very helpful and trying to get my: nail n delivered to me over a weekbibheard nothing and running low on nail n I call back to see if my script went through. Well appearantly. It did. And. They never contacted me to tell me. I need to make a payment of 16 dollars first looks like I will. Be. Spending some time at the hospital thanks to them Add comment

They have no record of 6 prior authorizations being sent/ faxed to them. Really? Wish George paz's privet info were exposed so he could feel the true wrath of his 'customers'. Add comment

  • Aug 20
  • Other
  • Nixa, Missouri
  • Express Scripts Prescription Drug Coverage
  • 32
  • REVIEW RATING 4/5

After complaining about medications and customer service several times Express Scripts has blacklisted me and refuses to supply my medications. DoD accepts this as Express Scripts continues to blacklist veterans with relative impunity. My medications are commonly available medications but Express Scripts is out of all but one. Cancelled my prescriptions with them today and will be dealing with a... Read more

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  • Aug 14
  • Other
  • 33
  • REVIEW RATING 3/5

You have a lot of complaints and after trying for a month to get a prescription filled with Express Scripts, I see why you have so many complaints. I have called multiple times, worked with my Dr's office to get a much need prescription filled and you still tell me it is going to be another week before you can ship it. May you need your own service some day. Then, maybe then, customer service... Read more

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  • Aug 05
  • Drug Stores and Drugs
  • Pittsburgh, Pennsylvania
  • Express Scripts Prescription Refill
  • 54
  • REVIEW RATING 4/5

I cant seem to get my rx filled by express scripts. They lie and you keep getting a different story. I am on a rx that you cannot stop taking abruptly. First thr dr office told me express doesnt send them forms for new scripts and that I have to call them and have them faxed to the dr. I called gave them the fax # and was told they would do that days later still no meds. Called again was told "... Read more

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  • Aug 05
  • Drug Stores and Drugs
  • Charlotte, North Carolina
  • Express Scripts Prescription Filling
  • 22
  • REVIEW RATING 4/5

Two of my meds ordered on 7/17/15 are lost in transit with their own tracking system showing they arrived at a " Shipping Partner Facility @ Secaucus, NJ " on 7/19/15 and then there is nothing. I have been going back and forth with them and they want me to PAY for the order again because they say it will eventually show up. Forget the fact that my insurance won't cover it if it is charged again... Read more

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  • Aug 04
  • Drug Stores and Drugs
  • Lizella, Georgia
  • Express Scripts Prescription Filling
  • 12
  • REVIEW RATING 4/5

Have been trying to reset my wife's password and unable. She is from the Philippines and due to accent does not want to talk to people.if we do reset though the phone the system does not accept. Now she is out of medicine and unable to get. How to resolve? My suggestion get a different pharmacy. The service from express scripts is the worst I have ever seen. I have complained to the people and... Read more

Was this review helpful? 0 0

  • Aug 03
  • Drug Stores and Drugs
  • Peekskill, New York
  • Express Scripts Prescription Filling
  • 27
  • REVIEW RATING 4/5

They called my wife's Psychiatrist to asked if it was OK to change her RX to the generic brand, even tho she has been taking the name brand for nearly 4 yrs, and they have refilled her RX every 90 days for the last 4 yrs. The generic brand makes her throat swell and she cannot breath and her doctor has written them letters before, and that is why they have always been sending the brand name. Now... Read more

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  • Aug 01
  • Drug Stores and Drugs
  • Menifee, California
  • Express Scripts Tricare Pharmacy Program
  • 25
  • REVIEW RATING 4/5

I was forced to use express scripts because of tri care. When I first tried to transfer to them I never received my medicine; they said they never received prescriptions from doctor. I went to doctor office and was shown the fax that the doctor sent two weeks previously. My doctor sent a second request by E prescription and gave me a copy. One week later I called and express scripts said the... Read more

Was this review helpful? 0 0

  • Jul 29
  • Drug Stores and Drugs
  • Sandwich, Massachusetts
  • Express Scripts Prescription Filling
  • 17
  • REVIEW RATING 4/5

Since I currently am on 2 pres., I 1st ordered the Diovan on 6/26 & then ordered the Premarin on 7/6 & prepaid both. Both orders were filled on 7/10 & 7/11 & I waited 2 weeks w/o receiving them. Then I cld a supervisor who said that he had NO IDEA why both orders were not processed. He then sent an emergency order & they were received w/in 2 days. On July 9th I received a... Read more

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